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The friendliest bike shop in town

Whether you’re new to cycling or a more experienced rider, Bike Rehab has everything you need to keep those wheels spinning.

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Cycling is one of the best-loved outdoor pursuits in Sheffield, especially with the rolling hills of the Peak District begging to be explored on two wheels. But all bikes require a little TLC from time to time so it’s good to know that there’s a knowledgeable team like Bike Rehab on hand to help. I chatted to the guys to hear more about what they offer.

First things first, can you tell us a bit about who’s behind Bike Rehab and how it got started?

Bike Rehab was founded in 2012 by Alex, a Sheffield Uni graduate who started the business at 25 with the aim of being the most convenient, friendly and highest-quality shop to get a bike fixed in the outdoor city. Alex has always worked in the cycle trade, from completing a cycle-specific engineering degree through to managing a number of workshops and mechanicing in the Canadian mountain bike Mecca of Whistler. Now the shop has six employees and is showing no signs of putting the brakes on!

Your website is refreshingly clear and transparent about Bike Rehab’s services and costs. Can you give us a brief rundown of what’s on offer?

Thanks! We try to be as clear as possible and explain everything we do in plain, non-bike techy English to ensure our customers are kept in the full picture and don’t feel alienated. This goes for our website, in person, over the phone and email. It takes longer, but we find it’s really appreciated by our customers. We offer everything from simple puncture repair to a full strip down and rebuild of all types of bikes. We also offer Dr Bike sessions and fleet maintenance to organisations. In short, if it’s to do with bikes, we probably do it.

You run a range of regular maintenance classes for bike enthusiasts, catering for everyone from first-time bike fixers through to more experienced riders. What can people expect at these sessions?

Yes! We offer a number of maintenance classes from ‘the essentials’ through to specific classes on brakes, gears, wheels and bearings, and we also offer bespoke classes to cover specific aspects or work with groups that want a tailored class. People can expect to learn a lot in a short space of time, get hands-on, and hear tips and tricks from mechanics who have spent years in the trade that can save time and money.

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You also provide cycling accident assistance to get folks back on the road. How does this work?

We know first-hand that if you’ve been involved in an accident, the last thing you want is the hassle and stress of sorting bikes and insurance out, so we’ve partnered with Cycling Accident Management Services (CAMS) to get a replacement bike sorted, whilst we do all of the leg work of assessing the bike for damage and dealing with insurance and reports, so our customers can stop worrying and start pedaling again. Customers don’t even have to be insured to use this service.

The business seems to have gone from strength to strength. What are your plans for the coming months and years?

Absolutely. Things are going great and we’ve come a long way in a short time. We plan to continue to grow our customer base through focusing on quality repair, servicing and customer service. We’re always up for new projects and looking for new opportunities to work with people and organisations.

We’ll be running more maintenance classes, offering free checks in store and at events like Sheffield Adventure Film Festival. We’ll also be launching a subscription service to offer the best value servicing for our customers and take the hassle out of ensuring their bikes are always kept in top-quality, safe condition.

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